Security Policy

At LNX Solutions, safeguarding our clients' data, systems, and networks is at the core of everything we do. As a trusted technology partner, we take security seriously—both in the services we deliver and in the way we operate internally.

Our Commitment

We are committed to:

• Maintaining the confidentiality, integrity, and availability of all client and internal information.
• Implementing and continuously improving security measures across our infrastructure, networks, and operations.
• Complying with applicable laws and frameworks, including POPIA and other data protection standards.
• Partnering with trusted providers, carriers, and datacentres who share our high security standards.

Security Measures

To achieve this, LNX Solutions:

• Operates within secure, Tier-III+ and Tier-IV datacentres with strict physical access controls.
• Employs industry-standard encryption for data in transit and at rest.
• Uses firewalls, intrusion detection, and prevention systems to protect against threats.
• Regularly performs system monitoring, vulnerability assessments, and patch management.
• Segregates customer environments to ensure secure and independent operations.
• Follows principle of least privilege access controls, with multi-factor authentication enforced.

Incident Response

We maintain documented incident response procedures to act swiftly in the event of a breach or security threat.

• Any incident is investigated promptly by our technical and security teams.
• Customers are notified in line with our legal and contractual obligations.
• Remediation steps are implemented, and learnings are applied to prevent recurrence.

Client Responsibilities

While LNX Solutions takes extensive measures to secure our systems, security is a shared responsibility. We encourage our clients to:

• Maintain secure practices for passwords, access controls, and device usage.
• Inform us immediately of any suspected vulnerabilities or incidents.
• Ensure data protection within applications or systems under their direct control.

Continuous Improvement

Security is not a one-time effort. We invest continuously in:

• Research and development to strengthen our security posture.
• Staff training and awareness programmes.
• Policy reviews to keep our practices aligned with evolving threats and compliance requirements.

Contact Us

If you have any questions, concerns, or wish to report a security matter, please contact us at: